Terms, Conditions, and Returns
1. Introduction
Welcome to Adventure RV Mattress (ARVM): Adventure RV Mattress, accessible at https://www.AdventureRVMattress.com, is dedicated to providing high-quality RV mattresses and related products including bunk mattresses, sheets, encasements, toppers, and AireFlow/moisture barrier. By accessing or using our services, you agree to the Terms of Service outlined herein.
Acceptance of Terms: Your use of ARVM’s services and website indicates your acceptance of these terms. If you do not agree with any part of these terms, please do not use our services.
2. Product and Service Offerings
RV Mattresses and Related Products: ARVM offers a range of products specifically designed for recreational vehicles, including RV mattresses, bunk mattresses, sheets, encasements, toppers, and aireflows. All products are available in standard shapes and sizes, with detailed specifications provided on each product’s page.
Product Selection: While choosing a product, customers are encouraged to review the specific terms related to cancellations, modifications, returns, warranties, and refunds available on the product’s description page.
3. Ordering and Purchases
Order Placement: Orders can be placed through the ARVM website. Customers must ensure that they provide accurate and complete information during the order process.
Product-Specific Terms: Each product may have unique terms regarding cancellations, modifications, returns, and refunds. Customers are advised to review these terms thoroughly before finalizing their purchase.
4. Shipping and Delivery
For our Shipping and delivery policies, please see this page: https://www.adventurervmattress.com/shipping-policy/
5. Warranty and Sleep Trial
365-Night Sleep Trial: Most products come with an industry-leading 365-night sleep trial, allowing customers to try the products for up to a year and still be eligible for a return.
Product Warranties: Detailed warranty information for each product can be found on the product’s page. Customers are encouraged to review this information to understand the coverage and limitations of the warranty.
6. Complaints and Dispute Resolution
Handling Complaints: ARVM is committed to customer satisfaction. If you have any complaints or issues with our products or services, please contact our customer service for assistance.
Dispute Resolution: In the event of a dispute, ARVM favors arbitration as the method for resolution. Disputes will be resolved in an arbitration setting, with ARVM and the customer agreeing to abide by the decision of the arbitrator.
Jurisdiction: The arbitration process will be governed by the laws of Littleton, Colorado, where ARVM is headquartered. This jurisdiction applies to any disputes or legal matters arising from the use of ARVM services.
7. Website Use
Site Usage Guidelines: Customers must use the ARVM website responsibly and in compliance with applicable laws. Misuse of the site, including tampering with content or unauthorized access, is strictly prohibited.
Content Restrictions: The contents of the ARVM website, including text, graphics, and images, are protected by copyright laws. Customers are not permitted to reproduce, distribute, or use any content without explicit written permission from ARVM.
Accuracy and Availability Disclaimers: ARVM strives to ensure that the information on its website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the information and are not responsible for any errors or omissions. Availability of the website and its features may vary, and ARVM reserves the right to modify or discontinue the service at any time without notice.
8. Promotions and Offers
General Terms for Promotions: ARVM may, from time to time, offer promotions, discounts, or special offers. The terms and conditions for these offers will be specified at the time of the promotion.
Redemption and Limitations: Customers must adhere to the specific terms of each offer. Some promotions may be subject to limitations, such as expiration dates or usage restrictions.
9. General Provisions
Governing Law: These Terms of Service are governed by the laws of the state of Colorado, without regard to its conflict of laws principles.
Changes to Terms: ARVM reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to the website. Customers are encouraged to review the Terms of Service regularly.
Contact Information: For any questions or concerns regarding these Terms of Service, customers can contact ARVM via the contact details provided on the website.
AdventureRVMattress.com is a division of Mattress Insider, LLC, specializing in RV mattress solutions tailored to your needs. By using this website, you agree to the terms and conditions set forth above as well as by those set by Mattress Insider, LLC, which as the parent company governs the content, services, and policies of this site. If you have any questions or require further clarification, please visit https://www.MattressInsider.com
